Principal Forward Deployed Engineer - Technical Program Manager (TPM)

Job description

• Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches
• Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions
• Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making
• Apply industry and customer context to tailor solutions and move beyond generic approaches
• Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle
• Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability.

Embody our culture and values. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development Or equivalent experience 3+ years of experience managing cross-functional and/or cross-team projects. Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. Fluency in Japanese and English language skills Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development OR product development OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. 2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar).

Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. Enjoy travel and are comfortable with travel up to 25%