Director, Manager Ecosystem & Integration

Job description

Identify emerging trends, experience gaps, and opportunities across the manager landscape and translate those insights into clear priorities and recommendations. Partner across the People Team and business groups to align efforts, strengthen connections across manager investments, and improve the end-to-end manager experience. Define key manager moments and help drive greater clarity, ownership, and consistency across the manager experience.

Influence senior leaders and stakeholders to align around priorities, make informed decisions, and accelerate action. Lead complex, cross-company initiatives that require systems thinking, strong partnerships, and the ability to create clarity in ambiguous environments. Bachelor's Degree in Business, Human Resources, Organizational Development, Operations, or related field AND 8+ years experience in business program management, strategy, management consulting, organizational effectiveness, human resources, or related disciplines OR equivalent experience.

Experience shaping strategy and driving outcomes across complex, highly matrixed organizations. Demonstrated success influencing senior leaders and driving alignment across diverse stakeholder groups without direct authority. Systems thinking skills with the ability to understand interconnected business challenges, identify patterns, and translate insights into action. Experience designing and implementing organizational frameworks, operating models, or engagement approaches that improve effectiveness at scale.

Experience defining and improving end-to-end employee, manager, customer, or stakeholder experiences across multiple teams and touchpoints. Experience leading organizational change, transformation, or large-scale business initiatives. Ability to synthesize complex feedback, data, and business context into actionable recommendations and clear strategic direction.