Supply Chain Manager - Customer Operations
Listed on Microsoft’s official careers site. Posted October 2, 2026. Check that it is still open and apply there.
Apply on Microsoft’s careers site →Job description
Demand & Supply Management Lead collaborative forecasting (CPFR) with partners and internal teams. Own demand planning and outlook alignment (rolling forecast, C+1 / C+2). Ensure availability management and alignment with supply constraints. Manage demand-related risks and support sales decision-making with accurate supply insights. Manage deal prioritization and shipment allocation guidance. Ensure right product, right place, right time execution across channels.
Ensure high standards of service quality and delivery performance. Enable data-driven decision making with customers. Establish and share best practices across partners and teams. Bachelor's Degree in Supply Chain, Information Technology, Business, Operations, Engineering, or related field AND supply chain, inventory management or sales operations experience, preferably in planning (demand/supply), supplier relationship management, customer relationship management, and/or channel management experience.
Master's Degree in Supply Chain, Information Technology, Business, Operations, Engineering, or related field AND years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply), supplier relationship management, customer relationship management, and/or channel management experience. OR Bachelor's Degree in Supply Chain, Information Technology, Business, Operations, Engineering, or related field AND years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply), supplier relationship management, customer relationship management, and/or channel management experience.
OR equivalent experience.
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