Senior Consulting Project Manager - Retail and Consumer Goods

Job description

Drive successful delivery of consulting engagements throughout the project lifecycle, including planning, execution, governance, risk management, financial management, and closure. Build trusted relationships with customer stakeholders, proactively managing expectations, addressing issues, and helping resolve escalations to maintain high customer satisfaction. Serve as the orchestration point across customers, project teams, partners, sales, customer success, and engineering stakeholders to ensure alignment and predictable delivery outcomes.

Manage project financials, forecasts, utilization, budgets, risks, assumptions, and dependencies while maintaining delivery quality and profitability. Support presales, scoping, and contracting activities by contributing delivery expertise, estimates, staffing plans, implementation approaches, and delivery risk assessments. Lead delivery governance, including executive status reviews and steering committee discussions, providing clear communication on progress, risks, decisions, and outcomes.

Identify opportunities to accelerate customer value realization, cloud adoption, and future phases of work, partnering with account teams to develop follow-on opportunities. Drive operational excellence through consistent use of delivery methodologies, quality controls, lessons learned, and continuous improvement practices. Lead through influence, fostering accountability, collaboration, and high performance across cross-functional and geographically distributed teams.

Coach and mentor project team members, sharing knowledge, best practices, and delivery expertise to strengthen team capability and customer outcomes. Bachelor's Degree in related field AND 5+ years experience in project management OR equivalent experience.

• Bachelor's Degree in related field AND 12+ years' experience in project management OR equivalent experience Project Management Professional (PMP) certification
• 6+ years financial management experience Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification
• Demonstrated experience in Retail Consumer Goods.

Experienced in presenting to executive leaders and ability to communicate strategic value to customers. Proven ability to lead complex, multi-track programs and translate technical delivery into business outcomes. Background in consulting or practice leadership, with ability to run engagements “like a business”. Proven track record of influencing strategy and building long-term customer relationships.