AI Ops Adoption & Enablement Analyst

Job description

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an AI Ops Adoption & Enablement Analyst in Micron's AI Operations Center of Excellence (AI Ops COE), you have an outstanding opportunity to accelerate the adoption of AI capabilities across Micron IT.

You will partner with IT leaders, solution owners, architects, cybersecurity teams, and delivery collaborators to ensure AI initiatives are optimally deployed, embraced, and coordinated within daily operations. This position combines adoption enablement, organizational change, customer engagement, communications, operational coordination, and value realization, making you a key contributor to Micron's AI transformation journey.

You will collaborate closely with AI Ops COE leadership, implementation teams, IT partners, and executive sponsors to drive interpersonal readiness, support solution rollouts, measure adoption, and help teams realize operational value from AI investments. Through training, communication, coaching, coordination, and value realization activities, you will help transform AI capabilities into sustainable operational improvements across the enterprise.

Responsibilities

Drive adoption and change readiness: Collaborate with key parties to develop and implement adoption strategies that prepare teams for new AI capabilities and support successful organizational change.

Provide AI enablement and coaching

Deliver hands-on support, coaching, and guidance to users adopting AI solutions. Help teams understand how AI can improve efficiency, decision-making, service delivery, and employee experience within their daily workflows.

Engage and influence partners

Build strong relationships with technical teams, solution owners, managers, and executive leaders. Address concerns, gather feedback, and help create momentum for adoption across the organization.

Deliver executive and leadership support

Provide tailored guidance and white-glove support for senior leaders to help them understand, adopt, and champion AI solutions across their organizations.

Coordinate AI Ops programs and roadmaps

Develop and maintain implementation plans, turning point schedules, action-item tracking, dependencies, and delivery roadmaps across AI Ops initiatives. Partner with collaborators to drive progress and ensure commitments remain aligned with strategic priorities and encouraged operational value.

Facilitate multi-functional execution

Coordinate working sessions, planning meetings, readiness reviews, and collaborator forums. Document decisions, track action items, follow up on commitments, and help remove blockers that may impact successful delivery and adoption.

Facilitate communications and executive reporting

Prepare executive presentations, leadership briefings, status reports, dashboards, and portfolio updates. Provide clear communication of progress, dependencies, risks, achievements, adoption metrics, and upcoming success's.

Facilitate training and awareness programs

Coordinate communications, awareness campaigns, workshops, office hours, learning sessions, and enablement activities that reinforce responsible AI adoption and continuous learning.

Gather feedback and improve experiences

Collect user feedback, adoption insights, and lessons learned to see opportunities for solution improvements, training enhancements, and process optimization.

Measure adoption and value realization

Develop and maintain adoption metrics, readiness indicators, usage trends, benchmark reporting, and operational value measurements. Partner with team members to assess realized benefits, identify improvement opportunities, and help ensure AI investments deliver measurable outcomes.

Support operational excellence

Contribute to rollout playbooks, communication frameworks, enablement methodologies, reporting standards, and adoption protocols that improve consistency and scalability across AI initiatives.

Minimum Qualifications

Education: Bachelor's degree in Business, Information Systems, Organizational Development, Communications, Project Management, or a related field, or equivalent experience.

Adoption and Transition Experience

demonstrated ability in guiding organizational transitions, technology adoption, enablement, customer success, project coordination, training, communications, or related areas dedicated to helping users successfully adopt new technologies.

Operational Coordination and Execution

Demonstrated experience coordinating multi-functional initiatives through planning, roadmap management, achievement tracking, action management, dependency coordination, executive reporting, communications, and execution support.

Communication and Facilitation Skills

Shown ability to communicate effectively with technical and non-technical audiences, facilitate discussions, influence outcomes, and build trusted relationships across organizational boundaries.

Analytical and Problem-Solving Skills

Experience gathering feedback, analyzing adoption data, identifying trends, and translating findings into actionable recommendations and continuous improvement opportunities.

Preferred Qualifications

AI and Digital Transformation Experience: Experience supporting adoption of artificial intelligence, automation, digital workplace technologies, Copilot platforms, or enterprise transformation initiatives.

Organisational Change Methodologies

Familiarity with organizational organisational change frameworks, partner analysis, readiness assessments, communications planning, and adoption measurement practices.

Program Coordination and Portfolio Reporting

Experience supporting enterprise initiatives through roadmap management, action-item tracking, dashboard development, leadership reporting, working-session facilitation, and value realization measurement.

Training and Learning Enablement

Experience facilitating workshops, developing learning materials, leading office hours, creating enablement content, or supporting adult learning initiatives.

Executive Engagement

Experience working directly with senior leaders and supporting executive adoption of new technologies, operating models, and transformation initiatives. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.

Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits . Micron is proud to be an equal opportunity workplace and is an affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit micron.com/careers For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [email protected] or 1-800-336-8918 (select option #3) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert

Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert

Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.