Underwriter

Job description

Description and Requirements The Team You Will Join On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide.

Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time. The Opportunity You’ll work in a collaborative team, with great focus on professional growth and always there to shape together the best solutions for our business. As an expert in your profession, MetLife will develop you further and nurture your best talent, whilst building on your potential. In your local office you will be working with all the other departments, evaluating the risk according to the company’s established standards and exercise good judgment in assessment of the medical, financial and residence risk as to contribute to quality customer service.

Key Responsibilities

Review, analyze, and assess applications for insurance in accordance with the company's underwriting guidelines and policies. Ensure compliance with regulatory requirements and internal company policies. Evaluate insurance risks based on medical, financial, and other relevant documentation and take underwriting decisions. Maintain a high level of accuracy, consistency, and quality in all underwriting activities and data processing.

Communicate with internal and external stakeholders. Contribute to the continuous improvement of underwriting processes, guidelines, and operational efficiency. Participate in digital transformation and process optimization projects aimed at improving operational efficiency and underwriting processes.

Required Qualifications

University degree, preferably in Insurance, Economics, Medicine, or another relevant field. Excellent attention to detail and ability to assess complex information. Confident decision-making skills and ability to work independently. Confident to take ownership of his responsibilities. Strong team player who values collaboration, knowledge sharing, and mutual support. Builds positive working relationships and collaborates effectively with colleagues across different teams and functions.

Committed to continuous learning and professional development, actively seeking opportunities to expand their knowledge, skills, and expertise. Fluent in English. Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organizing information, and improving day-to-day efficiency. Working knowledge of AI capabilities with the ability to evaluate and validate outputs with guidance.

Preferred Qualifications

Previous experience in underwriting, insurance, risk assessment, financial or medical services, or a related field would be considered an advantage. The expected salary range for this position is 22500-25000 Euros annually gross . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.