Supply Chain Operations Program Manager

Job description

Meta is seeking an Operations Program Manager to drive build-to-order supply chain operations from early development through mass production. In this role, you will serve as the primary supply chain operations interface across cross-functional teams including R&D, Engineering, Manufacturing, Quality, Supply Chain, Legal, and Finance, as well as external contract manufacturers. You will own the program execution for complex consumer hardware products, ensuring seamless execution of high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment.

Responsibilities

• Own build-to-order supply chain operations of hardware programs, driving development through mass production and sustaining operations
• Define and manage the build-to-order engagement model between internal cross-functional teams and external manufacturing partners (FATP/JDM/ODM/CM environments), clarifying roles, responsibilities, and deliverables at each program phase
• Drive supplier readiness activities, including manufacturing line design, process qualification planning, capacity modeling, and capital expenditure planning, ahead of development builds and ramp
• Assess, consolidate, and communicate program risk and status clearly and succinctly to XFN and leadership, calling out key issues and presenting options for resolution at cross-functional reviews and executive forums
• Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety and compliance performance goals are met
• Identify early risks and constraints (supplier capability, process maturity, capacity, cost), and drive mitigation plans and decisions
• Drive strategic initiatives that improve how NPIs are executed, including standardization, operating cadence, readiness criteria, and lessons-learned reuse
• Contribute to team-level goals by developing scalable playbooks and mechanisms that reduce duplicated work and improve program execution efficiency across the hardware portfolio

Qualifications

• Bachelor's degree or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
• 8+ years of experience in an operations-focused program management role for consumer electronics devices Experience driving new product introduction programs from development builds through mass production ramp, including process qualification and capacity planning Experience working with and managing external suppliers and manufacturers in FATP/JDM/ODM/CM environments Experience using data analysis and systematic problem-solving approaches to resolve multi-dimensional manufacturing or operations challenges Experience communicating program status, risk, and technical tradeoffs to both engineering teams and executive leadership
• 12+ years of experience in an operations-focused program management role for consumer electronics devices Experience leading development and delivery of high-volume products through postponement, mass customization, personalization, or build-to-order models Experience with mechanical or electromechanical hardware technologies and the manufacturing processes used to scale them into production
• Master's degree (e.g., MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, or similar discipline
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)