Admin Specialist-Asia&Europe

Job description

• 负责制定和执行海外办公室行政支持策略，为客户提供标准化和定制化行政服务方案，不断提升服务满意度；
• 负责搭建海外办公室全生命周期流程制度体系和质量运营标准，并实施落地跟踪，包括但不限于办公室交付、5S管理、办公安全、突发事件应急处置；
• 负责对海外办公室行政费用、工位空间等数据进行整合分析，监控异常数据并推动解决，实现行政成本的合理管控、降本增效；
• 针对客户需求提供相应供应商解决方案，并制定对第三方供应商的管理要求和考核评估方案；
• 负责统筹海外办公室行政的各项培训工作，赋能提升海外行政员工的整体能力；
• 负责协助进行员工入离职和办公室内氛围营造工作；
• 协同职能部门支持公司各项工作在海外的落地。 Responsibilities
• Develop and execute administrative support strategies for overseas offices, delivering standardized and customized service solutions to enhance client satisfaction.
• Establish full lifecycle process systems and quality operational standards for overseas offices, including but not limited to: 0ffice delivery and setup,5S management,Workplace safety,Emergency response protocols.Ensure implementation and continuous monitoring of these standards.
• Consolidate and analyze data on administrative costs, workspace utilization, etc. Monitor anomalies, drive resolutions, and achieve cost-effective management through optimization and efficiency improvements.
• Design vendor solutions tailored to client needs, and develop management requirements and performance evaluation frameworks for third-party suppliers.
• Oversee training programs for overseas administrative staff to enhance competencies and drive team empowerment.
• Assist with employee onboarding/offboarding procedures and foster a positive workplace atmosphere.
• Coordinate with functional departments to support the implementation of the company's overseas operations.
• 本科及以上学历；
• 具有5年以上行政工作经验；且至少有2年国外工作或生活经验。
• 在办公室运营和维护方面拥有丰富经验。
• 熟悉空间管理及空间成本优化。
• 具备出色的职业道德和卓越的能力。
• 具有强烈的客户服务意识，出色的沟通能力和创新精神。
• 英语阅读、口语和听力理解能力流利。
• 能够接受不少于1年的国外出差。
• Bachelor's degree or higher.
• Minimum 5 years of administrative experience in an office environment, including at least 2 years of international work or residency experience.
• Extensive expertise in office operations and facility management.
• Proficiency in space planning and occupancy cost optimization.
• Demonstrated professional integrity and exceptional performance capabilities.
• Strong customer service orientation, outstanding communication skills, and innovative problem-solving mindset.
• Fluency in English (reading, speaking, and listening comprehension).
• Advanced proficiency in Ms 0ffice Suite.
• Willing and able to accept overseas business trips for a duration of more than one year. 1.多元文化环境和国际化团队协作经验 2.国际化视野和多样性的发展机会 1.Multicultural environment and international team collaboration experience. 2.International perspectives and diverse development opportunities.