Director of Front Office

Job description

Additional Information

This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Are you ready to take the next big step in your hospitality career? The Indianapolis Marriott East is looking for an energetic, passionate, and people-focused leader to join our team as Director of Front Office . This is more than a Front Office job. It's an opportunity to lead one of the most visible and influential departments in the hotel while developing your career with one of the world's most recognized hospitality brands.

As Director of Front Office , you'll create unforgettable guest experiences, mentor and develop future hospitality leaders, drive operational excellence, and play a key role on the hotel's executive leadership team. Every day brings new opportunities to make an impact, solve challenges, celebrate successes, and shape the guest journey from arrival to departure. Why

You'll Love This Opportunity ✅ Lead a dynamic team in a full-service Marriott hotel ✅ Be part of a leadership team that values innovation, collaboration, and growth ✅ Develop future hospitality professionals and build a winning culture ✅ Gain valuable experience in hotel operations, revenue management, guest satisfaction, and business leadership ✅ Position yourself for future advancement opportunities within

Marriott and Aimbridge Hospitality ✅ Make a real impact on the guest experience every single day

What You'll Do

Inspire and Lead You'll be the driving force behind our Front Office team, coaching, mentoring, and developing associates while creating a positive and engaging workplace culture where team members can thrive. Create Memorable Guest Experiences From the moment guests arrive until they check out, you'll ensure every interaction reflects Marriott's commitment to exceptional hospitality. You'll empower your team to deliver service that turns first-time guests into loyal advocates.

Drive Business Results Oversee Front Office operations, room inventory, service standards, guest satisfaction, and financial performance. You'll balance operational excellence with smart business decisions that help the hotel succeed. Develop Future Leaders This role offers the opportunity to recruit, train, coach, and mentor talent while helping team members achieve their own career goals. Be a Hotel Leader As a key member of the leadership team, you'll collaborate with departments across the hotel, participate in Manager on Duty responsibilities, and help drive the overall success of the property.

After an initial waiting period, eligible full-time associates may enjoy: Daily Pay Medical, Dental & Vision Insurance Company Paid Life Insurance Short-Term & Long-Term Disability Paid Time Off Employee Assistance Program 401(k) Retirement Plan Growth and advancement opportunities within a global hospitality network This company is an equal opportunity employer. frnch1