Retail Support Associate, Madison Flagship

Job description

Position The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance .

Job responsibilities

• Reports to Store Manager ensuring work duties are accurately performed
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies
• Assist with yearend inventory counts including preparation
• Determine appropriate methods of shipping and prepare relevant paperwork as needed
• Ensure all stock areas are neat, clean and orderly per company standard Responsible for completing basic luggage repairs using small hand tools
• Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
• Assist selling floor with product placement and stock recovery
• Complete transfer forms
• Receive merchandise onto selling floor
• Ensure cash wraps are fully stocked with operational supplies as per store readiness
• Ensure accurate tracking and placement of all paid goods.
• Perform deliveries as requested
• Assist client advisors on the sales floor as needed
• Utilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriate
• Handle any new projects as required by the management team or business need Profile
• High School diploma or equivalent Detail oriented, task focused Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs repeatedly