Beauty Advisor

Job description

Profile Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global luxury leader and high growth innovative Omni-beauty retailer, constantly pushing the boundaries to beautify people’s lives and creating the world’s most loved beauty community. Today, we run Omni channel retail businesses across 9 markets in SEA, with 11 stores situated in Singapore.JOIN THE #SEPHORATRIBE. Sephora is not only about trends, we are, more importantly, about inspiring a beauty community.

If this sounds like you, join us as a Beauty Advisor and come Sephorize the world with us! As a Beauty Advisor, you are the face of Sephora who inspires and help our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing

Beauty Selection.You will shine here if you enjoy… Driving Customer ExperienceEstablishing a strong relationship with our customers through beauty knowledge sharing and excellent customer serviceAdvocating for Sephora Beauty Pass to help customers discover the benefits of our loyalty programmeIntroducing customers our eCommerce platform to increase conversion and repeated purchasesMeeting sales targets by understanding customers' needs, recommending and selling products and services to our customers in all categories such as makeup, skincare, fragrance, and hair care

Beauty ExcellenceAssisting customers with product testingPerforming basic beauty services across all categories Operational ExcellenceHelping to make a beautiful first impression by keeping the store tidy, well-stocked, and ensuring our products are in good sellable conditionsParticipating in inventory control to reduce loss, and ensure compliance with sampling policiesOperating the cashier functions in a professional and timely manner

We would love to hear from you if you have… Passion for customer service and enjoy working with peopleKnowledge about what’s new and trending in beautyPrior experience working in retail or services industries (a plus!)Strong communication skills, ability to multitask, and comfortability with computer/store systemsResilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they ariseFlexible availability to work shifts as per mall retail hours