In-store Client Development Specialist (1 Year Direct Contract)

Job description

Position Establish and maintain relationships with VICs by providing exceptional client experience events, activities and in-store animations. Implement strategies to enhance client experience and increase client loyalty. Support the execution of effective sales strategies to meet or exceed revenue targets. Improve client segmentation, profiling and targeting to recruit new high potential clients. Collaborate with the Private Client Relation (PCR) & Events team or external third parties to create strategies and experiences.

Partner with other teams on planning exclusive events to recruit new clients, upgrade existing clients, and reactivate lapsed clients. Ensure LV standards are applied and maintained across the client experience. Stay informed about market trends and competitors, analyzing and recommending areas for business development and improvement. Maintain accurate records of client interactions and sales activities. Manage budgeting and cost control for all activities with relevant teams, monitoring results and profitability.

Support and execute with related staffs to provide exceptional client experiences for private client relations. * 근무형태: 주 40시간 매장 스케줄 근무 * 근무매장: Louis Vuitton Maison Seoul Profile Experience: 7+ years Bachelor's degree in hospitality or a related field may be preferred. Previous experience in F&B management or VIC treatment, preferably in a luxury or high-end environment, is required. Experience with menu development, vendor management, and financial analysis beneficial.

Relevant training in F&B management or culinary arts also be beneficial.

Skill

Excellent communication and interpersonal skills are necessary to effectively collaborate with teams, communicate with clients, and negotiate with vendors. Strong leadership skills, including decision-making, problem-solving, and delegation skills are needed. Exceptional client service skills are required to provide a personalized experience for VICs, and to build strong relationship that drive repeat business and positive word-of-mouth.

Personality

Open-minded, energetic, positive mindset Teamwork spirit Agility Strong curiosity for innovation