Sales Associate (fixed-term contract) - Portofino

Job description

Position We are looking for a Sales Associate to join our Portofino boutique team, support the achievement of sales objectives, build strong relationships with clients, and promote the Emilio Pucci brand.

Job responsibilities Sales and customer service

• Manage to achieve sales goals set by the Store Manager
• Contribute to a "top level" customer service, in all aspects, to meet effectively any request of clientele
• Collect, gather and analyse CRM data to leverage the existing client database
• Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony… Visual Merchandising and Image
• Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony Promotion and product knowledge
• Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level
• Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying department
• Develop a very good knowledge of the Luxury market and competitors Organization and stock
• Contribute to controlling and managing the stock, respecting the guidelines of the Maison
• Perform all requested tasks related to daily Store’s operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the Store Manager Profile Requirements At least 1-2 years of selling experience in Luxury/Fashion industry Selling experience in RTW and accessories
• Excellent selling and communication skills Permanent care to details and result-oriented Positive attitude and reliable behaviour Computer skills and retail management system knowledge Fluent English and Italian (any other foreign language is a plus) Additional information The Gross Annual Base Salary for this position ranges from €25.000,00 to €28.000,00 (plus retail commissions).

Compensation will be dependent upon the candidate’s relevant skills and experience. Career development The Gross Annual Base Salary for this position ranges from €25.000,00 to €28.000,00 (plus retail commissions).