FENDI - Senior Client Advisor - CHADSTONE

Job description

Position FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Senior Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience. The Opportunity We are seeking a passionate and experienced Client Advisor who is ready to step up into a Senior Client Advisor role, working alongside the Store Manager.

Job responsibilities As Senior Client Advisor, you are responsible for the following:

Your Responsibilities

Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.

Sales Excellence

Drive sales performance by expertly showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.

Client Relationship Management

Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.

Brand Presentation

Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI's aesthetic.

Operational Excellence

Maintain meticulous stock management practices and adhere to all security compliance protocols.

Profile Customer-Centric Sales Professional

A results-oriented individual with a demonstrated track record of achieving sales goals while providing exceptional customer service.

Collaborative Team Player

A positive and supportive team member who thrives in a collaborative environment.

Adaptable and Driven

An agile and enthusiastic individual with a proactive approach to learning and a strong desire for continuous professional development.

Language Skills

Fluency in multiple languages is highly advantageous, enabling you to connect with a diverse clientele. Why Join FENDI? This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.

To Apply

If you are a driven and passionate individual with a desire to excel in the world of luxury retail, we invite you to submit your application.