Internal Control Manager – Europe (H/F)

Job description

Position The Internal Control Manager for Europe is a key pillar in the retail organization. Acting as a business partner to Retail, Finance, Operations, Legal, Compliance, HR and Central teams, the role contributes to driving operational excellence, governance, compliance and risk management to support sustainable business performance. This highly business-oriented role is responsible for designing, implementing and monitoring internal controls, supporting compliance initiatives, leading risk assessments, driving process improvements and ensuring effective follow-up of remediation actions.

Job responsibilities Act as a trusted advisor and business partner to operational teams, providing recommendations to strengthen controls, mitigate risks and improve business performance. Develop, implement and monitor internal control processes to align with Group and Central Internal Audit standards. Conduct annual testing of self-assessment controls as per Group and Internal Audit directives. Perform store audits, operational reviews and site visits to assess compliance with Group policies, procedures and governance principles.

Support internal audits and ensure effective follow-up of audit recommendations and action plans. Lead monitoring activities on key retail risks, including AML, Tax Free, Export Sales, International Sanctions, Corporate Sales. Develop and maintain policies, procedures and control frameworks to support retail operations and regulatory requirements. Design and oversee risk monitoring tools, dashboards and data analytics to identify control exceptions, fraud indicators and emerging risks.

Drive internal control-related system enhancements, automation initiatives and process transformation projects. Deliver training and awareness programs to retail and operational teams to promote a strong control and compliance culture. Profile Master’s degree from a business school, engineering school or equivalent university degree. Minimum of 10 years in internal audit, internal control, or risk management within an international group.

Experience in retail, luxury, consumer goods is highly desirable. Strong understanding of internal control, audit and risk management frameworks, with the ability to embed controls within processes. Proven ability to understand and document complex processes while identifying improvement opportunities. Proficient in Microsoft Office applications and data analytics tools (e.g. Power BI). Excellent communication and stakeholder management skills, with the ability to interact effectively with senior leadership.

Strong fluency in French and English is essential. High degree of integrity, professional judgment and confidentiality. Self-motivated, curious and proactive, with a strong drive for achievement and continuous improvement. Excellent problem-solving abilities, attention to detail and execution capabilities.