Service Advisor

Job description

Dealership

L0747 Chrysler Dodge Jeep Ram of Utica Yorkville Chrysler Dodge Jeep Ram NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships. You will report to the service manager.

This is an on-site position located in Yorkville, NY.

What You’ll Do

• Act as the primary liaison between customers and technicians
• Identify vehicle concerns and recommend appropriate services
• Prepare accurate estimates for parts, labor, and repairs
• Write and manage repair orders (ROs) from start to finish
• Communicate additional service needs based on inspections
• Verify and process warranty and service contract coverage
• Keep customers informed on timelines, costs, and service updates

What We’re Looking For

Previous Service Advisor experience preferred Automotive technician background is a plus

• Strong communication and customer service skills
• Solid understanding of vehicle systems and maintenance Team-oriented mindset with a drive to succeed Valid driver’s license and clean driving record Compensation $50,000 to $80,000 annually (Earnings based on performance, experience, and commission)

Benefits

Medical, Dental, and Vision coverage Paid Time Off & Holidays 401(k) with company participation Employee Stock Purchase Plan Paid Life Insurance & Disability coverage Ongoing training through Lithia Learning Center Vehicle purchase discounts & wellness programs Requirements: High school diploma (or equivalent), 18+ We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.