Operations Supervisor

Job description

• Serve as the primary front-line leader for an assigned production area, providing visible shop-floor leadership, clear direction, and employee support across the full lifecycle, including onboarding, training, development, performance management, and offboarding
• Lead daily operations to achieve safety, quality, delivery, cost, productivity, and people objectives while ensuring production schedules, customer commitments, and operational targets are consistently met
• Coordinate staffing, work assignments, overtime, equipment utilization, and material availability to support daily and weekly production requirements while balancing workforce efficiency and operational needs
• Drive daily management systems through tier meetings, visual management, standard work, and performance reviews; monitor key metrics such as safety, schedule attainment, throughput, productivity, OEE, first-pass yield, scrap, and on-time delivery, escalating risks as needed
• Develop and execute recovery plans to address performance gaps, quality concerns, equipment downtime, staffing shortages, or other operational constraints that could impact production performance or customer delivery commitments
• Ensure compliance with environmental, health, and safety requirements, quality standards, process specifications, training expectations, company procedures, and applicable regulatory and export-control requirements
• Coach, develop, and hold employees accountable for performance, attendance, behaviors, and company expectations while partnering with Human Resources on employee relations matters, investigations, corrective actions, hiring, engagement, and retention initiatives
• Lead talent development and continuous improvement efforts by driving cross-training, succession planning, Lean initiatives, root cause problem solving, and collaboration with Quality, Engineering, and Maintenance to improve process capability, equipment reliability, productivity, and overall operational performance