Distribution Support Technician

Job description

You will assist the Distribution Superintendent with one-on-one safety communications and customer site surveys, follow all safe work permit processes, policies, and procedures, and understand and comply with SMP, SOP, COP, OSS, OPS alerts, and Technical Bulletins

• Ensure customer quality requirements are met for all products, maintain the Quality Program, and complete all LMS training modules and on-the-job training within assigned timelines Further, review QA logs and Certificates of Conformance (COCs) for accuracy, troubleshoot fill zone and backup system issues, and deliver driver training for site product handling and the Smith System safety program
• Serve as a backup in-cab driver trainer and road tester for prospective drivers, act as a backup driver including shuttling drivers and tractor-trailers when needed, and safely transport tractor-trailers between company locations for maintenance
• Maintain communication with logistics and report operational issues promptly while assisting with loading product into customer and competitor trailers to ensure safe handling Also, load trailers with product to ensure readiness for scheduled routes, assist mechanics with trailer purging and commissioning into service, and review dispatch lists, verify trailers, and fill to optimum capacity