Data Center_TL

Job description

Job Description

Data Center Team Leader

Organization

LG Soft India (Bangalore)

Position Title

Data Center Team Leader

Location

Bangalore, India

Experience

15 to 22 Years

Employment Type

Full Time

Job Summary

We are looking for an experienced and proactive Data Center Team Leader to oversee the day-to-day operations of the Data Center infrastructure and support team. The ideal candidate will be responsible for ensuring high availability, reliability, security, and performance of data center operations while leading a team of engineers and administrators. The role requires strong technical expertise in data center technologies, infrastructure management, incident handling, and team leadership.

Key Responsibilities

• Lead and manage the Data Center Operations team.
• Ensure continuous availability and smooth functioning of Data Center infrastructure.
• Monitor and maintain servers, storage systems, network devices, and virtualization platforms.
• Manage Data Center power, cooling, rack space, and environmental controls.
• Plan and execute preventive maintenance activities.
• Coordinate hardware installations, upgrades, migrations, and decommissioning activities.
• Drive incident management, root cause analysis (RCA), and problem resolution.
• Ensure compliance with IT security policies, audit requirements, and industry standards.
• Manage backup, disaster recovery, and business continuity processes.
• Monitor infrastructure performance and implement improvement initiatives.
• Coordinate with internal stakeholders, vendors, and service providers.
• Prepare operational reports, capacity planning reports, and management dashboards.
• Ensure adherence to SLA, KPI, and operational excellence standards.
• Mentor, guide, and develop team members through regular performance reviews and training programs.

Required Technical Skills

• Strong experience in Data Center Operations and Infrastructure Management.
• Hands-on experience with:
• Servers (Dell, HPE, Lenovo, Cisco UCS)
• Storage Technologies (SAN, NAS, EMC, NetApp, Pure Storage)
• Virtualization Platforms (VMware, Hyper-V)
• Windows Server and Linux Administration
• Network Infrastructure (Switches, Routers, Firewalls)
• Backup Solutions and Disaster Recovery
• Knowledge of Data Center Power, Cooling, and Environmental Monitoring Systems.
• Experience with Monitoring Tools such as SolarWinds, Nagios, Zabbix, PRTG, or equivalent.
• Understanding of ITIL processes, Incident Management, Change Management, and Problem Management.
• Familiarity with Cloud Platforms such as Azure, AWS, or Google Cloud is preferred.

Leadership Requirements

• Proven experience in leading and managing technical teams.
• Strong stakeholder management and communication skills.
• Ability to handle high-priority incidents and critical escalations.
• Experience in vendor management and service delivery governance.
• Strong analytical, problem-solving, and decision-making capabilities.

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, Electronics, or related discipline.

Relevant certifications are preferred

• ITIL Foundation
• VMware VCP
• Microsoft Certifications
• Cisco Certifications (CCNA/CCNP)
• Data Center or Cloud Certifications

Preferred Skills

• Capacity Planning and Resource Optimization.
• Data Center Migration and Consolidation Projects.
• Automation and Infrastructure Management Tools.
• Information Security and Compliance Standards.
• Project Management exposure.

Key Competencies

• Leadership and Team Management
• Problem Solving and Decision Making
• Communication and Stakeholder Management
• Customer Focus
• Planning and Execution
• Operational Excellence
• Continuous Improvement Mindset