Human Resources

Job description

HR Operations (Hire-to-Retire) Oversee and coordinate end-to-end employee lifecycle processes including recruitment onboarding, confirmation, transfers, promotions, role changes, benefits administration, employee movements, and separations. Ensure timely and accurate execution of HR transactions through Shared Services and relevant stakeholders. Manage employee records and HR documentation while maintaining data confidentiality and compliance.

Support payroll administration through accurate and timely submission of employee lifecycle changes and payroll inputs. Ensure compliance with HR policies, statutory requirements, audits, and governance standards. HR Shared Services Governance Act as the primary interface between business HR teams and Shared Services teams. Monitor service delivery performance, turnaround times, and process adherence. Resolve employee and stakeholder escalations related to HR operations.

Drive service excellence, process standardization, and continuous improvement initiatives. HR Systems & Digital Enablement Administer HRIS platforms and employee self-service systems. Ensure data accuracy, integrity, and timely updates across HR systems. Support system implementations, enhancements, testing, user management, and change management activities. Generate HR reports, dashboards, and workforce analytics to support decision-making.

Promote adoption of digital HR tools and automation initiatives. Stakeholder Management Partner with HRBPs, employees, managers, Shared Services, payroll teams, finance, IT, and external vendors to deliver seamless HR services. Provide guidance and support on HR processes, systems, and employee lifecycle transactions. Ensure a consistent and positive employee experience throughout the employee journey. Impact of the Role Ensures smooth and compliant delivery of HR operations across the employee lifecycle.

Drives effective governance and performance of Shared Services. Enhances employee experience through efficient and responsive HR support. Strengthens data integrity, operational efficiency, and process compliance. Supports HR digitization, automation, and continuous improvement initiatives. Enables business continuity through reliable and scalable HR service delivery .

Qualifications

Bachelor of Commerce (BCom); Post Graduate Diploma in Human Resource Management (PGD HRM)