TQM - Heic

Job description

Job Purpose

Drive organizational excellence by leading Total Quality Management (TQM) initiatives, conducting Industrial Engineering (IE) studies, and fostering a culture of continuous improvement. This role integrates traditional IE methodologies with advanced quality frameworks to optimize plant efficiency, eliminate waste, and build a world-class manufacturing culture. Key Responsibilities1.

TQM Framework & Business Excellence Model Implementation

Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks.

Initiative Ownership

Drive and review core TQM pillars including Total Productive Maintenance (TPM), Benchmarking & Milestone tracking, and workplace management systems (WMS).

Standards Development

Establish, implement, and audit quality standards across the organization to drive operational excellence. 2.

Workplace Management & Audits WMS Ownership

Lead regular audits for the Workplace Management System (5S/WMS) to ensure compliance and high standards.

Red Tag Activities

Plan, execute, and monitor "Red Tag Day" activities to systematically eliminate waste and optimize space.

Corrective Action

Track audit findings and collaborate with department heads to implement sustainable corrective actions.3.

Industrial Engineering Studies Process Optimization

Conduct comprehensive IE studies including time and motion studies, line balancing, and value stream mapping.

Capacity Planning

Analyze plant layouts, material flow, and manpower utilization to maximize productivity and reduce costs.4. TQM Culture, Awareness & Employee EngagementTraining & Capability: Design and deliver impact-driven awareness sessions on TQM principles and methodologies.

Active Participation

Implement strategies to ensure high employee engagement and cross-functional participation in quality drives.

Promotion & Communication

Manage plant-wide TQM publications, newsletters, and knowledge-sharing platforms.

Competitions & Recognition

Organize intra-unit TQM competitions, case study presentations, and quality circle forums.

Felicitation Programs

Design and execute evaluation frameworks to reward and felicitate outstanding TQM contributions.

Technical & Digital Competencies Data Analytics

Advanced proficiency in MS Excel (macros, pivot tables, complex formulas) for data-driven decision-making.

Digital Literacy

Strong digital knowledge, including familiarity with industry 4.0 tools, digital audit apps, or quality management software (QMS).

Problem-Solving

Expert knowledge of root cause analysis tools (8D, Fishbone, 5-Why, Pareto analysis).

Soft Skills & Leadership AttributesExcellent Communication Skills

Exceptional verbal, written, and presentation skills to influence stakeholders and train diverse teams.

Cross-Functional Collaboration

Proven ability to lead, motivate, and collaborate with multi-disciplinary teams.

Change Management

Resilient problem-solver capable of driving cultural shifts toward continuous improvement.

Qualifications & Experience

Education: Bachelor’s Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.

Experience

4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.

Certification

Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.

Qualifications

Bachelor of Engineering (BE); Bachelor of Technology (BTech)