Sea Logistics Operational Care Specialist, Import

Job description

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ How you create impact You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.

You will be enabling transport activities by executing bookings, entering orders + generating all required import documentation while liaising with our Customer Care Specialists (CCL) to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements. What we would like you to bring To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.

To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary. To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts. To ensure shipping instructions + documents are compliant; that deviations are quickly addressed. To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.

To escalate issues as relevant, + to support the resolution of claims + disputes. To check incoming invoices, create sales invoices, managing FSL as per Financial Guidelines + working instructions. To release cargo in line with working instructions + Financial Guidelines What's in it for you At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers.

Here’s what you can look forward to: Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.

People-Centric Culture

Join a team where your voice matters and people genuinely care.

Learning & Development

Grow with us personally and professionally through world-class training and career pathways.

Innovation & Sustainability

Be part of a future-focused company driving real change in logistics and the planet.

Rewards & Recognition

Get rewarded for your passion, performance, and potential. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.