EAS Greeter

Job description

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Adhere to all local, state, and federal health and civil code regulations. Remain near the entrance or exit at all times. Perform duties as described in training and in the EAS Greeter manual. Act as a deterrent to potential shoplifting/rollout activity. Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger. Maintain a high level of customer service and relationship skills.

Make eye contact with as many customers entering and exiting the store as possible. Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible. Adhere to all standards outlined in the Customer 1st Service Plus Program. Maintain good communication in the store and throughout the organization. Inform the store management of all potential problems, hazards and safety violations that come to your attention.

Must be able to perform this job with or without reasonable accommodation.

Qualifications

Minimum High school diploma or GED Ability to work flexible shifts including evenings, weekends and holidays Good verbal communication skills Prior experience dealing with customers Desired One year experience in retail loss prevention or customer service Good written skills