Senior Manager, R&D – Consumer Experience ​

Job description

​​Lead a high-performing Consumer Experience team that enables strong renovation and innovation outcomes. ​Translate consumer needs, behaviors, and Jobs-to-Be-Done into clear product and experience requirements. ​Design and execute consumer learning plans to support renovation, innovation, and technology platforms. ​Partner with R&D, Brand, Innovation, and Sensory teams to guide concept, prototype, and experience validation. ​Build and deploy consumer models, frameworks, and tools that support product development and qualification. ​Coach and develop

Consumer Experience scientists in research design, insight quality, and business influence. ​Identify emerging consumer needs and trends that inform future Jobs-to-Be-Done and innovation opportunities. ​Prioritize work, manage resources, and ensure projects are delivered on time and to quality expectations. ​Provide technical and business judgment to guide product and portfolio decisions. ​Foster a culture of consumer centricity, learning, and innovation within R&D.​ Team (salaried): 3 to 4 direct reports. ​​Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial

• Design, etc.) or Consumer Psychology disciplines ​Minimum
• 8+ years of relevant experience with Bachelor's or 7+ years of relevant experience with Master's or 6+ years of relevant experience with PhD ​Experience in consumer research, UX design, product innovation or related disciplines, including direct exposure to product development and commercialization ​Demonstrated experience in Consumer Experience, Product
• Research, or applied consumer insights supporting product development and commercialization. ​Proven ability to translate consumer learning into product and technical decisions. ​Strong people leadership and team-building skills. ​Strong cross-functional collaboration with Brand, Marketing, Sensory, and R&D partners. ​Ability to prioritize work, manage multiple projects, and allocate resources effectively. ​Strong communication and storytelling skills to influence diverse stakeholders. ​Comfortable operating in a fast-paced, ambiguous environment. ​Willingness to travel up to 20% based on project and business needs.​