Senior Manager, IT – Order to Bill S4

Job description

Kraft Heinz is currently seeking a Senior Manager - Order to Bill (OTB) under KH Tech within the ERP organization. This role will lead strategic initiatives and global transformation programs across the OTB landscape with a strong focus on SAP S/4HANA implementation, optimization, and operational excellence. As a Senior Manager - OTB, you will serve as a functional leader responsible for driving end-to-end Order to Bill enabling technology, partnering closely with business stakeholders, system integrators, and cross-functional IT teams to deliver scalable and innovative solutions.

You Will Lead and manage SAP S/4HANA Order to Bill implementations, enhancements, and transformation initiatives across global business units. Drive end-to-end OTC/OTB process design including Order Management, Pricing, Credit Management, ATP and Fulfillment, Delivery Processing, Billing and Invoicing, EDI/Customer Integration, Returns and Claims Management, e-invoicing, SAP DRC Partner with business stakeholders to define roadmap strategies, process improvements, and digital transformation opportunities.

Manage large-scale projects and agile delivery teams to ensure successful implementation within scope, timeline, budget, and quality expectations. Lead cross-functional collaboration between SAP SD, Finance, Supply Chain, EDI, Middleware, and Master Data teams. Establish governance, testing strategy, deployment planning, and change management processes to ensure successful business adoption. Monitor operational KPIs and drive continuous improvement initiatives focused on automation, efficiency, customer experience, and revenue enablement.

Mentor and manage internal teams, external consultants, and offshore resources while fostering a collaborative and high-performance culture. Support innovation initiatives leveraging AI, analytics, and intelligent automation within the Order to Cash ecosystem. Ensure solution alignment with enterprise architecture standards, compliance requirements, internal controls and SAP best practices. I have strong hands-on experience in SAP Order to Bill processes with deep expertise in SAP S/4HANA implementations.

I have successfully led multiple full lifecycle SAP transformation programs in global environments. I possess strong functional expertise in SAP SD and related integrations with Finance, Supply Chain, Logistics, and EDI platforms. I am experienced in project management methodologies including Agile, Waterfall, and hybrid delivery models. I am a strong people leader with proven experience managing and mentoring teams, consultants, and vendor partners.

I am confident in conducting strategic discussions with senior business stakeholders and translating business needs into scalable technology solutions. I am passionate about process optimization, automation, and delivering business value through digital transformation. I thrive in fast-paced environments and can effectively navigate organizational complexity and competing priorities. Minimum 7+ years of experience in a lead role managing SAP Order to Bill functions.

Strong hands-on experience with SAP S/4HANA implementation projects. Deep expertise in SAP SD configuration and OTB business processes. Proven experience in project management and stakeholder management. Experience managing global teams and third-party implementation partners. Experience in consumer goods, manufacturing, or food & beverage industries. Knowledge of SAP integration technologies including EDI, middleware, and APIs.

Exposure to AI-enabled business process automation and analytics platforms. SAP S/4HANA certification or related SAP certifications preferred. Experience with SAP Order Management solutions, FSCM, and Revenue Management is a plus.