Client Onboarding - Senior Implementation Manager, Associate/VP

Job description

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service. As a Senior Implementation Manager, you will lead implementation projects across multiple stakeholders, translating business requirements into clear project plans and driving successful client delivery. This senior individual-contributor role requires strong project management, stakeholder management, critical thinking, and equity compensation expertise.

Why Join Us This role offers the opportunity to take ownership of high-profile enterprise implementations, work with experienced specialists across the organization, and apply your industry expertise and project leadership to deliver meaningful outcomes for our clients.

Job Responsibilities

Lead enterprise implementations from discovery and planning through testing, go-live, and transition. Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions. Coordinate client and internal stakeholders across multiple functions and workstreams. Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews. Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.

Proactively manage risks, issues, scope changes, and competing priorities. Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities. Drive accountability across project stakeholders while delivering a high-quality client onboarding experience. Mentor new joiners and contribute to implementation best practices and continuous improvement. Required Qualifications, Capabilities and Skills 5+ years of relevant experience with demonstrated knowledge of equity compensation share plans.

Experience leading large-scale or enterprise implementations across multiple stakeholders. Strong project management, stakeholder management, and communication skills. Strong critical-thinking, analytical, and solutioning skills. Ability to manage multiple priorities, influence outcomes, and drive decisions. Strong organizational skills and attention to detail. Bachelor's degree or equivalent professional experience.

Preferred Qualifications

IPO implementation or IPO-readiness experience is helpful but not required. CEP, ECA, PMP, or similar qualification or relevant experience. Experience leading platform conversions or data migrations.