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Johnson Controls International · JCI HQ Shanghai

IT Business Analyst – ERP Service / Project / MM

JCI HQ ShanghaiFull-timeIT & Infrastructure

Listed on Johnson Controls International’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.

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Job description

Position Summary

We are seeking an IT Business Analyst to support APAC ERP products covering Service Operations, Project Operations, Procurement and Materials Management processes. The role will participate in ERP enhancement, process standardization, and ERP convergence initiatives across APAC.

Preferred Experience

  • 5-7 years IT Business Analysis experience
  • 3-5 years ERP experience
  • Experience in SAP MM, Procurement, Service Operations, Project Operations or Supply Chain

Key Responsibilities

  • Analyze current processes and facilitate fit-gap workshops
  • Design future-state processes
  • Manage product backlog and enhancement prioritization
  • Support release planning
  • Prepare business requirements and coordinate testing
  • Support deployment and adoption Functional Knowledge SAP MM, Procurement, Inventory Management, Service Operations, Service Contracts, Work Orders, Project Operations, Cost Tracking, Project Billing

Preferred Technical Skills

SAP ECC, SAP MM, Power BI, SQL, Excel, Jira Ideal Candidate Hands-on ERP process knowledge, able to independently run workshops, comfortable interacting with business leaders, and interested in moving from project delivery to product ownership.

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