Finance Associate

Job description

Crestmead, QLD | Fixed Term Contract (up to 6 months) I Hybrid Work Arrangement (typically 2 days in the office) Join John Deere Financial At John Deere, we work every day to help our customers build, feed, power and support the world. Through John Deere Financial, we provide innovative finance solutions that help our dealers and customers access the equipment and technology they need to succeed. Guided by our values of Integrity, Quality, Humanity, Commitment and Innovation, we're committed to creating an inclusive workplace where people can grow, contribute and make a real impact.

The Opportunity We're looking for a Finance Associate to join our John Deere Financial team in Crestmead on a fixed-term contract of up to six months. This is an excellent opportunity for someone with strong customer service, administration or finance experience who enjoys working in a fast-paced environment and building strong relationships with customers and dealers. As a key member of the team, you'll support the administration and servicing of our finance portfolio while delivering exceptional service and helping ensure a seamless customer experience.

What You'll Be Doing

• Supporting a portfolio of retail finance contracts and related transactions
• Processing contract changes, substitutions and novations
• Conducting credit and equipment checks to ensure accuracy and compliance
• Completing post-settlement activities, including security maintenance and government registrations
• Assisting customers and dealers with enquiries and resolving issues in a timely manner
• Managing shared inbox enquiries and service requests
• Identifying opportunities to improve processes and customer experiences
• Contributing to team initiatives and special projects as required

About you

You are a customer-focused professional with strong attention to detail and a proactive approach to problem-solving. You enjoy working collaboratively, take ownership of your work, and thrive in an environment where accuracy and service excellence matter.

What You'll Bring

• Experience in customer service, administration, finance, banking, lending or a related field
• Strong attention to detail and commitment to accuracy
• Excellent communication and relationship-building skills
• The ability to manage competing priorities and work independently
• Strong problem-solving and decision-making capability
• A commitment to delivering outstanding customer experiences Why Join Us?
• Work for a globally recognised and trusted brand
• Gain valuable experience within a leading financial services business
• Supportive and collaborative team environment
• Opportunity to build your finance and customer service expertise
• Inclusive workplace that values diversity and innovation

If you're looking for an opportunity to develop your career with a global organisation and make a meaningful contribution, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your experience and interest in the role.

Applications close

4 November 2026 Note: Appropriate work authorisations are required in this country prior to application. The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.