Security Operations Coordinator I

Job description

Under routine supervision, the incumbent is responsible for documenting the intake of security-related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that J.B. Hunt's assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the J.B. Hunt campus and at remote J.B. Hunt locations.

Other duties as assigned.

Schedule

Thursday- Saturday and every other Wednesday from 6PM-6AM Key Responsibilities:

• Answer incoming calls of security concerns and identify the next steps to address the concern or help direct to the best point of contact
• Identify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sources
• Operate access control functions of corporate campus and remote sites, issue security credentials when required
• Conduct routine video review and analysis as needed
• Respond to and track alarm notifications at corporate and remote sites Comply with site-specific Security regulations/projects enacted by company management.
• Prepare security assessments based on these regulations
• Conduct routine monitoring of facilities, campus buildings, and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, and report to management as appropriate
• Follow procedures for safety initiatives, including fire prevention, property patrol, traffic control, and accident investigations
• Work with law enforcement agencies and remain compliant with local, state, and federal regulations
• Provide desk coverage for Corporate Security Officers when required
• Answer and respond to campus 911 calls.
• Coordinate with emergency management services
• Monitor and report seal break activity
• Monitor department email groups; escalate requests/inquiries to team leads or management if assistance is needed
• Conduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JB Hunt employees
• Coordinate with contract security at remote sites to complete routine operational tasks
• Adhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraud Other duties as assigned

Qualifications

Minimum Qualifications

• High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experience Preferred Qualifications: Experience in security, military, and/or law enforcement CPR Certification Experience with security operations
• Ability to communicate (written and verbal) effectively
• Ability to fulfill the physical requirements of the position
• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to work both individually and as a team Customer Service skills Experience in safety management Experience in the transportation industry Experience working in a fast-paced environment Interest in learning new technologies/software applications
• Knowledge of basic employee safety
• Proficient time management skills Surveillance skills Willingness to work night shifts This position is not eligible for employment-based sponsorship.

GED (Required), High School (Required) Transportation/Logistics, Security Operations, Security Administration, Security, Military