Sr. Project Manager/Client Service Leader (Western NY)

Job description

Serves as a strategic leader responsible for managing complex wastewater treatment planning, design, and construction projects while leading client relationships across Western New York and developing a high-performing team to support future growth. This role combines project delivery excellence, business development, client account management, and people leadership.

Key Responsibilities

Project Management & Delivery

• Lead wastewater conveyance and treatment and water distribution and treatment planning, * design, and construction projects.
• Manage scope, schedule, budget, quality, safety, and client expectations.
• Coordinate multidisciplinary engineering and construction teams.
• Provide executive-level project reporting and risk management. Western New York Client Service Leadership
• Serve as Client Service Lead for key municipal clients.
• Build trusted relationships with utilities, municipalities, and regulators.
• Develop strategic account plans and identify future opportunities.
• Represent the firm at industry events and stakeholder meetings.

Business Development & Growth

• Lead proposals, pursuits, and interviews.
• Develop market growth strategies and maintain project pipeline.
• Support annual sales, revenue, and profitability objectives.

Group Leadership & Staff Development

• Recruit, mentor, and retain engineering professionals.
• Develop succession plans and future leaders.
• Conduct performance evaluations and career development planning.
• Promote a collaborative, high-performing culture.
• Bachelor’s degree in Engineering or related discipline.
• Professional Engineer (PE) license.
• 15+ years of municipal wastewater consulting experience.
• Demonstrated project management, client service, and staff leadership experience. Jacobs is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.

Learn more about your rights under Federal EEO laws and supplemental language.