Operations Team Lead/ Process Assistant

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a skilled Process Assistant/ Warehouse Lead to join our Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.

What You’ll Do (Responsibilities)

In this role, you will: Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory. Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication. Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have: Minimum of 1–2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations. Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs. Proven ability in conflict resolution and expertly managing team dynamics to foster a productive, efficient, and cohesive work environment.

Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Note

After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

What We Offer (Benefits) Rate

$24.00 $27.00 per hour. Competitive Compensation and Benefits aligned with your experience. Full Health and Dental Benefits starting on the first day of employment.

Paid Time Off

Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.

Financial Wellness

401(k) with Company Match and an Employee Stock Purchase Program.

Professional Growth

Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Call to Action

Ready to contribute to operational success? Apply today to join our dynamic team and help us continue our journey of innovation!

Reasonably expected salary range

$51,400.00 - $64,200.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category

Operations Group