Salesforce Business System Analyst

Job description

Responsibilities

• Translate business requirements into well designed Salesforce solutions that best leverage the platform
• Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives
• Ability to leverage out-of-the-box Salesforce features vs. custom development for business requirements.
• Partner with Business teams and Process Experts to write requirements for various Business Functions Engagement with System and Process experts to help identify solutions to business pain points Hands-on configuration experience on SFDC Platform
• Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams); measure and document business results achieved through solution implementation Lead UAT business planning, execution, and go live
• Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support #LI-Hybrid

Qualifications

Required Skills/Experience

Overall 10+yrs and 6+ years’ of relevant experience working within the Salesforce platform in a Business Analyst role

• Bachelor’s degree in business, computer science or related field
• Proficient in Microsoft Office Suite including Excel, Word & PowerPoint Understanding of systems analysis
• Excellent written and verbal communication skills
• Ability to multi-task and perform effectively in a fast-paced environment Able to work independently and consider cross-functional and downstream impacts with close attention to detail
• Ability to think proactively and identify solutions to drive business needs
• Must have hands-on configuration experience on SFDC Platform Desired Skills/Experience: AppExchange packages is preferred Systems Analyst or Consulting experience preferred
• Process workflows experience.

Business analysis experience.