High Value Account Manager

Job description

As a High Value Account Manager on our High Value Account Management (HVAM) team, you will be a strategic partner to our top accounting firms, helping them navigate the digital age of acceleration. You will move beyond transactional 'attaching' of services to a holistic platform experience, becoming a trusted advisor who helps our partners unlock new levels of efficiency, generate more revenue, and achieve superior results for their clients.

Responsibilities

Applies Sales Methodologies to Drive Outcomes: You will utilize customer insights and data to tailor sales methodologies and processes, and integrate comprehensive insights to enhance and diversify your sales approach for targeted outcomes. Your responsibilities include identifying account opportunities, developing comprehensive strategies to drive sales, and creating a sustainable sales cycle to achieve quarterly revenue targets.

Proficient Use of Resources & Technology (including AI)

You will use a range of resources and technology to complete moderately complex tasks and solve problems autonomously. Your expertise will be critical in guiding decision-making and supporting peers as they develop and innovate. You will also promote knowledge sharing and collaboration that directly improves customer service outcomes.

Customer Centric

You will cultivate strong, lasting partnerships by being proactive in addressing customer needs and concerns, ensuring they always feel valued, supported, and connected in every interaction. You will build partnerships by consistently providing personalized attention and solutions, ensuring customers feel understood and appreciated.

Expert Communicator

You'll build rapport through active listening, asking detailed clarifying questions, and summarizing key points to ensure alignment. You will strategically adjust your communication style to enhance understanding and collaboration, and create and deliver written and verbal communications across various mediums that promote engagement and drive action.

Solution & Value Acumen

You will demonstrate expert knowledge of our product's capabilities and leverage industry expertise and business insights to develop tailored solutions. You'll use insights and customer data to create a solution that addresses customer goals, improves their processes, and overcomes unexpected objections.

Growth Mindset

You'll drive continuous improvement by exploring and applying techniques to enhance personal work processes, setting measurable goals for these improvements. You'll also exercise flexibility and agility, recognizing when a new approach is required, and responding with confidence to changing circumstances. You'll demonstrate resilience by quickly recovering after setbacks and adopting a fail-fast approach to refine strategies promptly.

Territory Strategy & Execution

Develop and execute a comprehensive revenue growth strategy for an assigned territory of large U.S. Accounting and Tax firms. This includes engaging firms to understand their business needs and their clients, and preparing, presenting, and implementing formal proposals for a solution tech stack.

Pipeline Management

You will grow and manage a sales pipeline and maintain a sustainable sales cycle to achieve quarterly sales revenue targets. This involves navigating complex selling processes while maintaining strong relationships with key partners. Occasional travel may be required. (up to 6x per year)

Qualifications

Strategic & Consultative Selling: A proven ability to drive a strategic sell-to/sell-through approach, understanding a firm’s business model and their value as advisors to their business clients.

Technological Acumen

Technically astute, with a demonstrated ability to use technology, AI, and data to increase personal and team efficiency and influence customer decisions.

Customer Relationship Management

Experience in building and cultivating strong, lasting relationships by consistently providing personalized attention and solutions.

Sales Execution

Experience in developing and executing successful sales strategies for mid-to-large accounts.

Communication & Influence

Excellent presentation, negotiation, and relationship-building skills.

Technology & SaaS Expertise

You must be proficient in leveraging digital technologies and software solutions to drive business efficiency and client success. This includes deep expertise in the QuickBooks ecosystem for streamlined financial management and workflows, as well as proven consultative SaaS-based software sales experience.

Accounting & Business Acumen

A solid understanding of fundamental accounting principles and firm operations is required. You should be able to speak the language of accountants, understand their daily tasks and strategic challenges, and confidently connect our solutions to their professional needs.

Consultative SaaS-Based Software Sales Experience

You have a proven track record in consultative SaaS sales, including the ability to conduct deep discovery, diagnose client pain points, and strategically map solutions to business needs. This expertise allows you to move beyond product features to deliver a value-based sales approach that directly impacts a client's efficiency, profitability, and growth.

Experience

A minimum of five years of experience in sales or account management, preferably in the accounting or financial services industry.

Education

Bachelor's degree in business, marketing, or a related field (work-related experience also considered). Footer Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ).

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.