Assistant Product Manager - HPE

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart We are looking for a proactive and customer-focused Product Executive to join our team.

Responsibilities

• Provide administrative support to the product management team Handle resellers’ / customers’ inquiries, both in email and via telephone, written & verbal
• Handle logistics / order processing duties Coordinate / communicate with resellers’ logistics team for inquiries, problem-solving
• Handle other administrative support to Product Managers, in events, campaigns, reporting, documentation and other data processing duties when necessary.

Requirements

Diploma or Degree in Business administration, IT industry ideal but not a must 1–2 years of working experience in customer support, service support, ideally in the IT / Technical industry. Strong communication and interpersonal skills, verbal & written. Good knowledge and skills in MS Excel, e.g. pivot table, V-Look Up, namely High sensitivity to numbers, good attention to details Problem-solving skill sets and mindset, able to work independently as well as a good team player