Application Engineer

Job description

Position

Application Engineer- Oil&Gas Responsibilities：

• Pre-sales supports in analyzing customers' inquiries, understanding their needs and offering them technical solutions.
• Communicate with customers and collect information to understand their processes and applications.
• Use configure system to prepare the quotations for sales team based on the technical needs from customers.
• Prepare technical documents for bidding and clarify technical deviations with customers.
• Technical agreements examination to ensure final products full-fill customers' requirements.
• Provide technical supports to production and purchase departments.
• Support service dept. to analyze on-site problems and solve them on time to improve customers satisfaction.
• Utilize technical knowledge to provide rapid, accurate and efficient answers to customers and sales engineers.
• Provide technical suggestions to sales team to sell products or solutions which can meet the customers' needs.
• Coordinate the internal departments to make sure all products can be manufactured according to customers' requirements.
• Handle the special applications (such as oil & gas, petrochemical, chemical, etc.), customized products & skid systems.
• Technical communication with German HQ and engineering dept. for special products design and innovation.
• Prepare presentations, case studies for special applications and industries to enlarge the potential markets / sales business. Also training to sales team and customers.
• Project management include projects schedule, internal departments coordination, customers communication, etc.
• Other tasks assigned by supervisor.

Requirements

• Bachelor degree or above majored in pump & machinery or related
• Good English communication skill.
• At least 5 years working experience of pump product and technical support.
• Good knowledge of pump type and characteristic, select suitable pump products according to work condition requirements & applications.
• Be familiar with API standards, like API 676 and EN standard, or ISO and ASME standards.
• Have participated in the execution of oil & gas and offshore EPC projects.