Inside Sales

Job description

Job Title Inside Sales Location EMEA, Zoeterwoude, on site (remote only in combination with fulltime)

About Us

Ingersoll Rand is a global leader in compressed air, vacuum, fluid management, and industrial technologies. As a trusted partner, we help customers optimize their compressed air systems through expert advice, high-quality equipment, and reliable service. The Zoeterwoude location is dedicated to compressed air solutions, supporting customers with the sale, installation, maintenance, and optimization of compressed air systems for a wide range of industrial applications.

While backed by the strength, resources, and opportunities of a global organization, our Zoeterwoude team offers the close-knit atmosphere of a local business, with short communication lines, strong teamwork, and a hands-on approach. At Ingersoll Rand, people make the difference. We support each other, celebrate success together, and provide opportunities for personal and professional growth.

Job Summary

The Commercial Inside Sales Representative supports the full commercial process related to the sale of compressed air systems and associated equipment. The role combines customer interaction, sales support, quotation management, and order coordination. Working closely with the Account Managers, the Inside Sales Representative forms part of a dedicated team and shares responsibility for managing and developing customer relationships.

Our customers invest in business-critical capital equipment. Compressed air installations are essential to the continuity of production processes across industries such as automotive, petrochemicals, oil and gas, pharmaceuticals, and food and beverage manufacturing. As a result, professional, customer-focused, and proactive support is key to the success of this role. Responsibilities (No more than 8 bullet points on the Main Areas of the job) Maintain, strengthen, and expand customer relationships.

Advise and support customers and prospects on commercial matters. Record customer interactions, actions, and follow-up activities in the CRM system. Prepare, develop, and follow up on quotations. Monitor and manage sales processes from initial inquiry (leads) through to order placement. Process, coordinate, and oversee customer orders. Liaise with internal departments to ensure timely and accurate execution of customer requirements.

Collaborate closely with Account Managers to identify commercial opportunities and enhance customer satisfaction.

Basic Qualifications

Customer-focused with a strong service-oriented and commercial mindset. Strong communication and relationship-building skills. Accurate and well-organized, with proficiency in Microsoft Office and CRM systems. Able to work independently while also contributing effectively within a team environment. Affinity with technical products and the ability to understand technical solutions (nice to have). Curious, eager to learn, and proactive.

Higher professional education (HBO) level of working and thinking. Travel & Work Arrangements/Requirements Fully site based and when fulltime one day remote from home.

Key Competencies

Absolute KEY skills needed for role Administrative Accuracy Commercial Awareness Planning & Organizational Skills Proactive mindset Learning agility HBO working and thinking level What we Offer Competitive salary and attractive bonus scheme; 27 vacation days to support a healthy work-life balance; Training and development opportunities to expand your skills and knowledge; A dynamic commercial role within a successful publicly traded company; An open and informal culture where your ideas and opinions are valued; The freedom to work autonomously and take ownership of your responsibilities; Ownership Works Equity Program: We believe in the power of employee ownership.

All permanent employees are eligible for a one-time stock award after successfully completing one year of employment.