Adobe Campaign Classic Architect

Job description

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI.

We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Position Description

We are looking for an experienced Adobe Campaign Classic Architect to lead the design, architecture, and implementation of marketing automation solutions using Adobe Campaign Classic. The ideal candidate will drive solution architecture, campaign orchestration, integrations, and performance optimization while collaborating with marketing, data, and technology teams Flexible working arrangements (hybrid, reviewed case-by-case basis).

Feel free to contact your recruiter to learn more about how this works in practice.

Essential Responsibilities

Architecture & Solution Design

• Design scalable marketing solutions using Adobe Campaign Classic.
• Define overall campaign architecture including data flows, workflows, and integrations.
• Design cross-channel marketing strategies (email, SMS, push notifications).
• Ensure system scalability, reliability, and performance.

Implementation & Development

• Lead end-to-end implementation of Adobe Campaign Classic solutions.
• Build and optimize workflows, schemas, delivery templates, and personalization.
• Develop custom JavaScript and SQL logic for advanced campaign requirements.
• Integrate ACC with CRM, CDP, and other enterprise systems.

Integration & Data Management

• Architect integrations with:
• CRM systems
• Data warehouses
• APIs and third-party marketing platforms
• Design customer data models and data governance strategies.
• Optimize campaign data processing and performance.

Stakeholder Collaboration

• Work closely with marketing teams to translate business requirements into technical solutions.
• Provide architectural guidance to developers and campaign managers.
• Conduct solution reviews and ensure best practices.

Performance & Governance

• Optimize campaign workflows and delivery performance.
• Implement monitoring, logging, and troubleshooting processes.
• Ensure compliance with data privacy and security standards.

Required Skills & Experience

• 12+ years’ experience in marketing technology or marketing automation.
• 8+ years hands-on experience with Adobe Campaign Classic.
• Strong expertise in:
• Campaign workflows
• Data schema and data model design
• Delivery management
• Personalization
• Experience with:
• SQL
• JavaScript
• REST/SOAP APIs
• Email deliverability concepts

Experience integrating Adobe Minimum Qualifications

• BS degree in Mechanical Engineering, Engineering Technology, or a special combination of education and experience with demonstrated accomplishments. Minimum of 12 years of experience Able to communicate in English.

Desired Qualifications

Experience working in a Global business environment Proven interface skills with customers, both internal and external Ability to navigate effectively in a highly matrixed, horizontal environment.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”