Internship - IT Operations

Job description

Manage incident and service order tickets as well as handle user management tasks such as access control. Create system and application documentation, including training materials to support users effectively. Assist with test management including creating and executing testcases. Collaborate with IT and business users to extract contract data. Explore MS Outlook and MS Word plugins for capability with Agiloft and create installation packages.

Analyze data using tools like MS Excel - Power Query. Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic knowledge of IT concepts, including cloud computing, system configuration, and data analysis. Basic knowledge of MS Office tools, including MS Excel Power Query (desirable but not essential). Ability to work in a team environment and prioritize tasks effectively. Minimum CGPA of 3.00 and above.

Preferably internship duration of 6 months and above. We are on a journey to create the best Infineon for everyone. We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity. Our hiring decisions are based on skills and experience. Even if you don't meet every requirement, we encourage you to apply.

Please let your recruiter know if you need any accommodations during the interview process. Learn more about our various contact channels and about Diversity & Inclusion at Infineon. Shanice Goh [email protected]