Technical Support_KR

Job description

At IDEXX, we help veterinary professionals make confident decisions through innovative diagnostic solutions that improve the health and well-being of animals. As a Veterinary Diagnostics Consultant, you will partner with veterinary clinics and hospitals across Thailand, helping customers discover the value of IDEXX's diagnostic portfolio while supporting practice growth and better patient outcomes. What You Can Expect This is a customer-focused sales role where you'll build strong relationships, identify opportunities, and deliver solutions that help veterinary professionals provide exceptional care.

You'll manage an assigned territory, develop new business, and work closely with customers to understand their needs and achieve mutual success.

What You'll Do

Grow sales of IDEXX products and services by developing new accounts and expanding existing customer relationships. Build trusted partnerships with veterinary professionals through in-person meetings, phone conversations, and virtual interactions. Execute territory sales strategies to achieve monthly, quarterly, and annual business objectives. Identify and pursue new business opportunities while maintaining a strong focus on customer satisfaction.

Collaborate with internal teams and leverage multiple sales channels to deliver a seamless customer experience. Analyze market trends and customer insights to identify opportunities for growth and innovation. Maintain accurate sales activity reporting and contribute to efficient sales processes. Represent IDEXX professionally and serve as a trusted advisor to customers within your territory.

What We're Looking For

Bachelor's degree or an equivalent combination of education and experience. Experience in sales, account management, customer-facing roles, or a related field. Strong communication skills with the ability to listen, question effectively, and present solutions confidently. Proven ability to build relationships and establish credibility with customers. Strong commercial mindset with a passion for achieving results. Ability to absorb and communicate technical information in a clear and compelling way.

Excellent organizational and time management skills with the ability to manage multiple priorities. Self-motivated, goal-oriented, and comfortable working independently as well as collaboratively. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Willingness to travel extensively within the assigned territory. Why IDEXX? At IDEXX, our purpose is to create clarity for veterinary professionals so they can make better decisions for their patients, practices, and communities.

You'll be part of a collaborative team that values innovation, continuous learning, and meaningful customer relationships. Together, we're helping advance animal health around the world. If you're passionate about sales, relationship building, and making a positive impact in the veterinary industry, we'd love to hear from you. Let's pursue what matters together. #LI-CT1