Senior Managing SAP Customer Experience Lead - Utilities

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results.

Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, and implementing offerings with deep understanding of SAP systems. As a trusted business advisor who collaborates to provide innovative solutions for solving the most challenging business problems with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products.

You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.

Your primary responsibilities include:

Strategic SAP Solution Leadership

• Leading the technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs.

Team Delivery leadership

• Leading and manage high performing team of SAP consultants to deliver work products on time, budget, and quality.

Comprehensive Solution Delivery

• Involvement in strategy development and solution implementation, leveraging your functional expertise of SAP with clients and team members and working with the latest technologies with industry best practices applied. This role can be performed from anywhere in the US.

Required technical and professional expertise

Professional Expertise with SAP Configuration

• Hands-on SAP deep expertise in SAP CX with a minimum of end-to-end implementations from project preparation to go-live as Consultant or Solution Architect.

SAP Expert Level Process Knowledge

• Holder of multiple SAP certifications and expert in multiple SAP modules and the ability to integrate them to provide end-to-end solutions, with strong experience with Utilities processes and workflows

Expert with SAP S/4HANA

• Deep expertise in SAP S/4HANA and its application in client environments.

Leadership & Project Management Skills

• Project management skills, including developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards.

AI & Cybersecurity Knowledge

• Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles Preferred technical and professional experience

Utilities Industry Knowledge

• Experience with industry trends, regulatory requirements, and emerging technologies in the utilities sector, enabling design and delivery of innovative SAP IS solutions.

Advanced SAP Product Knowledge

• Deep understanding of SAP product developments, including new features and functionalities, to ensure solution relevance and competitiveness.

Cross-Industry Expertise

• Experience working with various industries, allowing for the adaptation of SAP IS solutions to meet unique business requirements and industry-specific challenges. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.