Quote to Cash Professional-Japanese Bilingual

Job description

Introduction

In this role, you will become part of a dynamic, global team that works closely with sellers to optimize proposals and review sales tactics. Our mission is to provide essential support to sellers by handling their presales administrative tasks, enabling them to focus more time on high-impact, revenue-generating activities. As a member of this team, your contribution will be crucial in streamlining processes and ensuring that sellers can devote their energy to cultivating client relationships and driving sales.

In summary, this is an exciting opportunity to join a collaborative, global team that values creativity, innovation, and long-term growth. By supporting sellers in their presales activities and contributing to strategic sales tactics, you will help shape the future of our organization and create a meaningful impact on the success of our clients and partners worldwide.

Your role and responsibilities

This specialty requires Quote to Cash (Q2C) process knowledge. Responsibility of accurately handling processing/transaction requirements. Focuses on presales support such as, but not limited to, proposal support and inventory review. This may involve new contracts and/or expanding or managing existing client relationships. Typical responsibilities include resolving client issues and working with IBM teams to support for delivery of products to clients world-wide.

Maintain and disposition new field inventory and related process. Execution of defined processes must be in line with business controls and meet business objectives.

Required technical and professional expertise

Growth-driven mindset. Excellent in Client Relationship Management. Detail-oriented. Candidate must be a Critical thinker with good problem-solving skills. Able to analyze information, trends, root cause. Highly organized and excellent in time management. Strong business writing, communication and presentation skills. Quick learner and can educate the others on process updates Bachelors Degree holder.

Shift

Rotation (Day-Mid)

Work Set Up

Hybrid (3x RTO)

Work Location

IBM Eastwood office Language Required: English and Japanese Nice to have: JLPT Certification (N1-N3) Preferred technical and professional experience

Q2C Process Enhancement

• Exposure to identifying areas for process improvements in Quote to Cash (Q2C) processes, including supply and demand management transactions.

Advanced Transaction Management

• Experience working with complex transactions, such as contract negotiations and special billing arrangements, to support business growth.

Fulfillment Process Optimization

• Exposure to analyzing and optimizing fulfillment processes to improve efficiency and meet changing business objectives. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.