AM Americas Business Management Manager

Job description

Partner with the COO and CEO on strategic initiatives, business governance and control frameworks. Challenge existing practices and identify opportunities for continuous improvement. Maintain governance documentation, including Terms of Reference, policies, procedures and authorized signatory records.Coordinate materials for executive forums, including meeting packs, minutes and action tracking. Manage and enhance key COO and CEO processes from end to end.

Support regional Business Management projects and transformation initiatives. Coordinate documentation and controls for new business engagements, including New Business/Security Approval, OneTPM, 3PEETs and Affiliate PLAs. Produce management information, KPI packs, service review dashboards and key supplier reporting. Coordinate annual certifications and recertifications, including Volcker, the Conflict of Interest Register and recorded-line requirements.

Oversee operational controls, including workflows, SharePoint processes, access and application recertifications, and onboarding workflows. Manage broker and instrument governance, including broker matrix approvals, broker-list maintenance, Broker Dealer KYC and due diligence questionnaires. Oversee intercompany agreements, including inventory management, periodic reviews, action tracking and MI/KPI reporting. Maintain records-management processes, including retention schedules, MI/PRR and destruction activities.

Coordinate SOC 1 external audit reviews and support internal and external audit or CCO testing activities. Maintain the non-traditional third-party vendor screening list and support financial crime risk-management activities. Provide ad hoc business management and strategic support as required. Experience in business management, project management or a related discipline. English Advanced Strong analytical, organisational and problem-solving skills, with excellent attention to detail and quality.

Excellent written, verbal and presentation skills, with the ability to communicate clearly to senior stakeholders. Proven stakeholder-management experience in a global, matrixed environment. A collaborative, client-focused approach and the confidence to work across functions and geographic locations. Ability to prioritize effectively, manage multiple deliverables and work to tight deadlines. A proactive, resilient and solutions-oriented mindset.

Strong understanding of governance, controls, risk management and business processes and project management. At least five years' experience in Business Management or project management, ideally within Asset Management or Financial services. Familiarity with financial markets, investment products and risk frameworks. Advanced capability with Microsoft tools, including Excel, PowerPoint, SharePoint, Copilot and/or Microsoft Project.Experience using automation, macros, coding skills, and AI-enabled tools to improve processes and reporting.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized. At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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