CX Training Specialist

Job description

Job Title

Intern – Customer Trainer Location: Leicester Role Type: 12-month bachelor’s degree internship Job Summary: As a Customer Trainer Intern at Honeywell, in Leicester, you will be working with our experienced and friendly Training team, who will support and guide you in shaping our Learning landscape. This is a hybrid role, 3 days at the office + 2 days work from home model. This role is part of our University Relations program, designed to help students and recent graduates launch their careers with hands-on experience, mentorship, and opportunities for growth within Honeywell.

This internship is set up for 12 months for either a sandwich placement starting in Summer 2026, or a recent 2025 graduate, with the opportunity for a permanent opportunity once you graduate in 2028, or complete said internship.

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Responsibilities

You will work closely with experienced professionals to gain hands-on experience within a friendly and supportive team, and be assigned a buddy, to be trained to achieve the following:

• Support for the introduction of a new booking and management system for training in Europe (classic project work), including implementing a new bonus points program Creation of training material for presentations and trainings, including e-training development
• Set up structured training schedules, on a quarterly cycle, to be carried out within the assigned region
• Attend the relevant train-the-trainer programmes with the associated resources and ensure that regular training updates are carried out in conjunction with engineering & offering management
• Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant with the company’s latest products that is relevant to them

Qualifications

Key skills and qualifications

Currently studying a sandwich course degree, or graduated no earlier than 2025, in electrical, automation, management, business administration, electronic engineering or similar with a passion for training and graduating in 2028 A basic understanding of fire detection systems, (this can be from your studies, or day-to-day life) Lives within an easy commute of our Leicester office Business level English, both written and spoken Full and permanent right to work in the UK Our offer: Career Growth: Clear pathways for advancement, regular feedback, and mentorship opportunities.

Skill Development

Access to training and certifications.

Work-Life Balance

Flexible working arrangements and support for combining work with education.

Tech and Innovation

Access to modern tools, technologies, and innovative work environments.

Company Culture

Sense of community, team-building activities, and social events. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation. Join a team recognized for leadership, innovation, and diversity. Join us now and make an impact! #FutureShaper EMEAUR #LI-Hybrid