DC Manager 3PL

Job description

You will oversee end-to-end DC operations in partnership with 3PLs, ensuring efficiency, compliance, and alignment with sales and sustainability goals. Drives performance through planning, stakeholder collaboration, and continuous improvement while fostering a culture of inclusion and accountability. Strategic & Operational Leadership

• Define and achieve operational goals through effective planning, resource coordination, process monitoring, and risk management.

People Management & Team Development

• Lead, coach and develop the DC Management Team to retain a high-performing workforce.
• Drive employee engagement and foster a culture of inclusion and diversity.

Specialised Operations & Administration

• Support key project rollouts.

Coordination & Stakeholder Management

• Maintain continuous communication with 3PL to address daily operations and specific requirements.
• Collaborate with Regional Sales and Warehouse Operations to manage day-to-day requests and service needs, aligning 3PL operations with forecasted volumes and key sales activities.

Process & Workflow Optimisation

• Collaborate with 3PL partners to identify improvement opportunities to enhance performance and warehouse operations .

Performance Analysis & Decision Support

• Strategically plan and monitor performance of 3PL operations to ensure efficiency, service, cost-effectiveness, and sustainability. Compliance, Risk & Governance
• Ensure daily adherence to product service standards in 3PL operations.
• Ensure warehouse operations is compliant with local laws and regulations. Health, Safety & Sustainability
• Drive sustainability improvements and ensure timely, high-quality sustainability reporting in alignment with CO2 reduction goals.
• Ensure 3PL adherence to employee safety, well-being and H&M group’s approach to Human Rights. For complete role description please click here

Qualifications

• Deep expertise in running end to end DC operations in collaboration with 3PLs​.
• Strong cross-functional collaboration with Sales, HR, Controlling, and Sustainability teams.
• Good knowledge of global standards of operating procedures, security and sustainability​.
• Effective presentation and communication skills in varying forums with senior stakeholders, and internal/eternal partners.
• Strong problem solving skills with a solution-oriented approach.
• Foster a culture of diversity, trust, openness, and inclusion in an empathetic, proactive and positive manner.