Logistics & Customs Operations Specialist

Job description

The opportunity

The Logistics & Customs Operations Specialist manages end-to-end transportation and customs activities for import and export shipments, ensuring timely delivery, regulatory compliance, and cost efficiency. The role coordinates with logistics service providers, customs brokers, and internal stakeholders to manage transportation, customs clearance, freight payments, issue resolution, and claims handling.

How you’ll make an impact

• You will plan, coordinate, and monitor inbound and outbound transportation activities to ensure timely deliveries.
• You will manage freight quotations, transportation costs, invoice verification, and carrier payments.
• You will review shipping documents and coordinate with carriers to resolve transportation issues.
• You will manage import and export customs clearance processes and ensure regulatory compliance.
• You will prepare, verify, and maintain customs declarations and supporting documentation.
• You will coordinate with customs brokers and logistics service providers to ensure smooth operations.
• You will monitor supplier performance, manage logistics-related NCRs, and drive continuous improvement actions.
• You will handle transportation and customs claims, resolve operational issues, and prepare KPI and logistics reports.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
• Temp contract ( 9-month or 12-month contract)

Your Background

• You hold a bachelor's degree in Logistics, Supply Chain, Operations Management, or related fields. - 2 - 3 years of experience in Logistics, Supply Chain, and Customs Operations in Vietnam.
• Strong knowledge of transportation, import/export, and customs regulations.
• Good network and experience working with logistics and transportation service providers.
• Experience with SAP GTS Customs Management and SAP S/4HANA is an advantage.
• Good command of spoken and written English.