Sales Operations Manager (f/m/d)

Job description

The opportunity At Hitachi Energy, we are advancing a sustainable energy future for all. We are looking for a proactive and analytical Sales Operations Manager who will play a key role in driving commercial excellence, optimizing sales performance, and supporting strategic business growth across the Austrian market. In this position, you will act as a trusted business partner to Sales, Key Account Management, and Business Unit stakeholders by enhancing sales processes, leveraging data-driven insights, and enabling efficient execution of commercial activities.

How you´ll make an impact

• Drive continuous improvement of sales processes and workflows to enhance efficiency, transparency, and commercial performance
• Analyze sales performance, pipeline health, forecast accuracy, and key business metrics, providing actionable insights to management
• Own and optimize CRM processes and tools, ensuring data quality, user adoption, and alignment with business objectives
• Support local Key Account Managers in customer interactions, tender management, and prequalification activities
• Develop accurate sales forecasts and identify growth opportunities through data analysis and market insights
• Identify and evaluate tenders and business opportunities in energy transmission, distribution, and renewable energy markets
• Train and support sales teams in the use of digital tools and AI applications.
• Implement and manage sales enablement tools, reporting solutions, and digital sales technologies
• Collaborate closely with Business Units, Finance, Marketing, Market Management, and other stakeholders to drive commercial initiatives
• Conduct market and competitive analyses to support strategic decision-making and business development
• Promote commercial excellence through process standardization, training, and continuous improvement initiatives Your background
• Bachelor’s or Master degree in Electrical Engineering, Energy Technology, Renewable Energy, Business Administration, Sales, Marketing, or a related field Minimum
• 5 years of experience in Sales Operations, Commercial Operations, Sales Management, Project Management, or a comparable analytical role Experience within the energy, electrical, industrial, automation, or manufacturing sectors is highly preferred Hands-on experience with CRM systems, ideally Salesforce, including data management and process optimization
• Strong analytical skills with experience in sales reporting, forecasting, KPI management, and business performance analysis Advanced proficiency in Microsoft Excel and reporting/visualization tools such as Power BI or Tableau
• Strong interest in digitalization and artificial intelligence
• Proven ability to manage multiple stakeholders and projects in a dynamic, matrix-driven environment Fluent in German and English, with excellent communication skills and a proactive, solution-oriented mindset More about us Flexible working hours with home office opportunities as part of our flextime model Long-term career prospects with opportunities for internal growth and development Free EV charging stations and complimentary on-site parking for employees Fresh fruit and excellent meals in our company cafeteria, including a daily meal allowance of €8/working day Subsidization of annual public transportation pass Annual public transportation pass and bike leasing program Various employee events and company outings throughout the year A broad range of employee benefits, including birth and marriage allowances, among others Attractive, market-oriented compensation package.

The final salary may exceed the minimum salary defined by the Austrian collective agreement for the Electrical and Electronics Industry for this position (4.645,81€ gross per month on a full-time basis), depending on qualifications and experience