Principal Engineer II (SaaS Control Plane)

Job description

Job Description

Department/Project Description GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. We promise a people-first culture of caring, flexibility, and personal and professional growth. GlobalLogic, a Hitachi Group Company and trusted digital engineering partner, promises a people-first culture of caring, flexibility, and growth. GlobalLogic invites passionate problem solvers to join us in engineering impact through intelligent products, platforms, and services.

GlobalLogic is the digital engineering company that promises a people-first culture of professional and personal growth. We seek passionate problem solvers who are energized by meaningful challenges. Using the power of design and complex software engineering, we create a better future for people and the planet. Our customer is a global pioneer in media technology, delivering industry-leading video and audio editing solutions to premier entertainment brands and major hollywood studios.

Recognized with accolades ranging from Oscars and Grammys to NAB’s Product of the Year, they continue to set the standard for digital media innovation. For over 15 years, the strategic partnership with GlobalLogic has been instrumental for our customer in driving product development across their core platforms in audio\video editing and media workflow management. Our customer is expanding its collaboration with GlobalLogic to engineer next-generation, cloud-based, and AI-augmented media lifecycle management solutions.

This effort is supported by a growing team of specialized engineering Requirements

We are seeking a Principal Engineer II to lead the architecture and development of our SaaS control plane for media products. This is a leadership role where you will set technical direction, mentor engineers, and ensure the platform scales securely and reliably across tenants, users, and resources. You should have

• 12+ years building backend services for cloud-based multi-tenant SaaS products
• Python or Golang expertise (must-have)

Solid AWS fundamentals

• IAM, ECS/EKS, RDS/Aurora, SQS/SNS, Secrets Manager, CloudWatch
• Multi-tenant systems design and isolation patterns
• Modern authentication, authorization, and access patterns (OAuth2, OIDC, SAML, SCIM)
• API Gateway expertise (Apache APISIX preferred; Apigee, Kong, AWS API Gateway acceptable)
• Kubernetes/cloud-native architectures, like Istio/Envoy service mesh
• SaaS analytics, metering, and billing (expected significant knowledge)
• AWS Cognito for identity and access management
• Familiarity with async/event-driven architectures and distributed control planes

Strong documentation habits

• ADRs, runbooks, API contracts
• Proven ability to instrument services for observability (structured logging, metrics, distributed tracing)

AI Native Development

• intimate familiarity with AI-driven development practices, tooling, and ability to guide teams in AI integration

Skill Category

• Cloud / SaaS Control Plane Engineering
• Backend Development (Python/Golang)
• Cloud-native Architecture & Kubernetes
• Authentication & Authorization
• API Gateway & Service Mesh
• SaaS Analytics, Metering & Billing
• AI-driven Development Leadership

Job Responsibilities

Job Responsibilities

Architect and lead control plane services

• tenant provisioning, principal lifecycle (users, service accounts, API keys), entitlement/subscription enforcement

Own onboarding flows end-to-end

• account creation, identity setup, resource provisioning, and readiness
• Design APIs and async workflows with resilience, failure handling, and graceful retries
• Guide engineers in adopting AI for development efficiency, code quality, and operational automation

Drive observability

• ensure services are instrumented for logs, metrics, and tracing to make on-call manageable
• Collaborate across teams (auth, database, platform) to deliver secure, consistent features

Operational excellence

• contribute to runbooks, alerts, and iterative improvements to reduce toil
• Mentor engineers in cloud-native patterns, API gateway plugin design, and SaaS What we offer Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom.

Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment

You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance

GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development

Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits

We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks

We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants! About GlobalLogic GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences.

We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries. Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards.

By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals. At GlobalLogic, we make amazing products — and careers.