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Hitachi · Mexico

Support Enginneer - Senior Python

MexicoFull-timeSenior individual contributor

Listed on Hitachi’s official careers site. Posted October 14, 2026. Check that it is still open and apply there.

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Job description

Job Description

N/A Requirements Support Engineer to design, develop, and maintain the core software agents that run on customer endpoints. This role would be focus on both investigation, bugfixing, triaging and feature working on the backend. The ideal candidate has deep expertise in Python for application logic, strong command of networking protocols and ability to follow up best practicces to release software directly to production.

Required Qualifications

5+ years of experience in backend or systems software development, focusing on agent/client-side applications. Expert proficiency in Python (including concurrency and low-level system calls). Production Support experience, this is strong debugging of user issues and analysis of automated production alerts as related to server logs and the development code related to the requests. Experience writing python-specific features (decorators, context managers, multi-threading, etc).

Experience with readability and design, rather than employing frameworks that happen to be in python.

Nice to have

In-depth knowledge of API integrations and Logs Investigation. Proficiency with Git and agile development methodologies.

Job Responsibilities

Agent Development & Systems Programming Design, develop, and test high-performance, backend integrations using Python. Ensure the software is stable, reliable, and secure. Develop robust mechanisms for persistence, self-healing, and minimal resource utilization on the endpoint. Strong Unit Testing processBackend Engineer to design, develop, and maintain the core software features that run on customer endpoints. Operational Excellence Integrate the software with the central cloud backend (APIs, message queues) and ensure data is transferred reliably and securely.

Develop comprehensive unit and integration tests to guarantee high code quality and testability. Utilize and manage version control with Git (e.g., GitHub, GitLab) and participate in rigorous code reviews. Collaborate with QA and DevOps teams on agent deployment, monitoring.

What we offer Exciting Projects

Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment

Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance

GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development

Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses. About GlobalLogic GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences.

We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries. Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards.

By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals. At GlobalLogic, we make amazing products — and careers.

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