Customer Configurator Solution Architect – Digital Customer Experience
Listed on Hitachi’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
Apply on Hitachi’s careers site →Job description
The opportunity Join us as a Customer Configurator (Camos) Solution Architect and help shape innovative sales and commerce solutions. You will collaborate with business and technology teams to design scalable configuration solutions using Camos within our Digital Commerce platforms. This role offers the opportunity to drive process improvements, influence our sales ecosystem, and contribute to the growth of our Center of Excellence.
How you will make an impact Define the Camos technical solution and ensures alignment with Conga CPQ, back‑end systems (e.g. SAP), and other integrated applications through close collaboration with other solution and enterprise architects. Engage in requirements engineering to determine which business requirements are met by standard Camos capabilities, which require configuration or customization, and where workarounds are acceptable.
Also work closely with users to understand current sales processes and identify improvement opportunities. Support validation and prioritization of incoming business demand in collaboration with Product Owners, business functions, CPQ functional consultants, and third‑party partners. Translate functional designs into detailed functional and technical specifications; reviews and signs off on functional and technical use‑case documentation.
Communicate technical specifications clearly to development teams (Camos, integrations). Participate in unit testing and support UAT testing and defect resolution, especially around product configuration, pricing, approvals, and sales workflows. Define rules, principles, and architectural guidelines for the development of Camos Digital Commerce solutions. Determine non‑functional requirements (performance, scalability, availability, security) and ensure they are considered in solution design and operations.
Keep knowledge up to date on Camos, Conga CPQ, and Digital Commerce technologies and industry best practices, bringing learnings into the Center of Excellence and ensure that solution documentation and training materials are created, maintained, and kept up to date. Collaborate with users during projects and problem management to maintain, evolve, and deploy efficient and cost‑effective sales and commerce solutions and consult and advises on the introduction of new Camos/Digital Commerce solutions or changes to existing implementations, also work with other streams (SAP, Finance, Order Management, Integration) to assess cross‑stream impacts and deliver an optimized end‑user solution.
Support the installation, management, maintenance, and optimization of Configuration, CPQ and Digital Commerce processes within the area of responsibility. In collaboration with the Enterprise Architect, ensure adherence to solution and service‑related architectural standards. Your background Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Proven of experience in software architecture and design.
Proven experience with Camos or similar platforms. Experience in the Energy sector or B2B market is a plus. Strong knowledge of a CPQ-like solution (preferably Conga/ Salesforce). Angular and C# knowledge Proficiency in integration technologies (Mulesoft) and APIs. Familiarity with cybersecurity best practices and compliance standards. More about us We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded.
Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together. Our benefit offering is tailored based on your country of employment and generally includes: Competitive salary and incentives Well-being and care Paid and unpaid leave Flexible work options Benefits that support your financial security You will receive more specific information during the recruitment process.
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