Quality & CIL Associate

Job description

The opportunity

Acting as Quality & CIL support specialist for the HUB EUC Quality and CIL Management.

How you'll make an impact

Reporting and following KPI with LSUs in HUB EUC. Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM. Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP & SAP Q-Notifications, TNPS). Support Governance process related to Quality and CIL related to HUB EUC. Consolidate monthly reports for Quality and CIL for HUB EUC.

Support HUB EUC team with Quality and CIL Projects and IT tools. QMS Audit support (Intelex). Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects). You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

You hold a b achelor’s degree in Engineering (Electrical /Mechanical). Experience in Quality roles and exposure to Customer complaints handling and Service handling process. Proficient in understanding Quality processes and concepts. Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool. SAP Quality Module . Strong problem-solving techniques and tools using L6S approach.

Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe. Excellent English verbal and written communication skills.